Privacy Policy & Data Protection

Effective Date: April 2026

1. Data Controller

This website is managed and operated by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ). We are committed to protecting your privacy and ensuring all digital operations strictly comply with the Zimbabwe Cyber and Data Protection Act (Chapter 11:22).

2. Data Collection Scope

We do not collect personally identifiable information directly through this web platform. Any emails sent via our "Request Report" or standard contact links trigger your secure native mail client and are processed outside of this website directly by our regulated, internal institutional servers.

However, provided you have granted explicit consent via our site tracking banner, this website uses Google Analytics to track strict, aggregated, and anonymous usage telemetry.

3. Purpose of Processing (Analytics)

Our aggregated telemetry ensures the optimization of Zimbabwe's digital infrastructure initiatives. The explicit purposes are:

4. Your Rights Under Zimbabwe Law

Under the Zimbabwe Cyber and Data Protection Act, you maintain full digital sovereignty over your information and telemetry footprint. You have the right to:

5. Contact Information

For any queries related to this privacy policy or our data compliance standards, please securely contact the authority:

Email: regulator@potraz.zw